Terms of service
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OVERVIEW
Welcome to sisproductions! The terms "we", "us" and "our" refer to sisproductions. sisproductions operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a customized shopping experience (the "Services"). sisproductions is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province in which you reside, and you have given us permission to allow minor dependents of yours to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our webshops or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing address, delivery address and payment details. You represent and warrant that all information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for the security of your account login credentials and for all of your account activities. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our webshops. Please note, however, that colors or the appearance of products may differ from how they appear on your screen, due to the type of device you use to access the store and the settings and configuration of your device.
We do not warrant that the appearance or quality of products or services you purchase will meet your expectations or be the same as depicted or delivered in our webshops.
All product descriptions may be changed at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. sisproductions reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until sisproductions confirms acceptance. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it, as sisproductions may not be able to process cancellation requests after an order has been accepted. In the event that we do not accept, change or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or telephone number you provided when placing the order.
Your purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts and promotions may be changed without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and is stated in the email confirming your order. Unless expressly stated otherwise, the prices listed exclude taxes, shipping and handling costs and customs or import duties.
The prices in our webshops may differ from the prices in physical stores or in online stores or other stores operated by third parties. We may from time to time offer promotions on the Services that may affect pricing and that are subject to terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will apply.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases you make in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is truthful, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges made by you will be honored by your credit card company, and (iv) you will pay charges made by you at the prices listed, including shipping and handling costs and all applicable taxes, if applicable.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or events beyond our control. Once we hand over the products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product controls, video and audio, and the design, selection and arrangement thereof, are the property of sisproductions, its affiliates or licensors and are protected by US and foreign patent, copyright and other intellectual property laws.
These Terms allow you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit the material on the Services without our prior written permission. Except as expressly provided herein, nothing in these Terms grants you a license or other rights, nor shall anything be construed as granting a license or other rights to you under any patent, trademark, copyright or other intellectual property of sisproductions, Shopify or a third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by sisproductions.
The names, logos, product and service names, designs and slogans of sisproductions are trademarks of sisproductions or its subsidiaries or licensors. You may not use such trademarks without the prior written permission of sisproductions. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may gain access to customer tools provided by third parties as part of the Services, over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available", without warranties, representations or conditions of any kind and without any endorsement. We have no liability whatsoever arising from or in connection with your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which tools are provided by the relevant third-party providers.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features will also be deemed part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damage related to your access to third-party websites, or your purchase or use of products, services, resources or content on third-party websites. Please carefully review the policies and practices of the third party and make sure you understand them before entering into a transaction. Complaints, claims, concerns or questions about third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and must not be removed or changed.]
sisproductions is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our Store are made directly with sisproductions. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and sisproductions, including injury, damage or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or in connection with your purchases and transactions with sisproductions.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which you can review here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which you can review here. By using the Services, you acknowledge that you have read this privacy policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than where you reside, in order to provide services to you. Please review our privacy policy [LINK] for more information on how we, Shopify and our partners use your personal data.
SECTION 11 - FEEDBACK
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, subscriptions or other content (collectively referred to as "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives you received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are not obligated (1) to keep your Feedback confidential; (2) to pay any compensation for your Feedback; or (3) to respond to your Feedback.
We may monitor, edit or remove feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that infringes the intellectual property of any party or these Terms of Service, but are not obligated to do so.
You agree that your Feedback will not infringe any right of any third party, including copyright, trademark, privacy, personality rights or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, offensive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate any person other than yourself, or otherwise mislead us or third parties as to the origin of feedback. You are solely responsible for all feedback you provide and its accuracy. We take no responsibility and assume no liability for feedback posted by you or any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You are not permitted to access or use the Services, directly or indirectly, (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, intimidate or harm our employees or other persons; (e) to submit false or misleading information; (f) to transmit, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms; (g) to send or arrange to send any advertising or promotional material, including "junk mail", "chain letters", "spam" or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm sisproductions, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit any viruses or other malicious code that will or may in any way affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm or pretext the Services; (e) use any robots, spiders, scraping, data-harvesting and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, circumvent or bypass the security or authorization features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time and without prior notice if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, permit, enable or allow an Agent to be used to access, use or interact with the Services. "Agent" means any software or service that takes action autonomously or semi-autonomously on behalf of or at the direction of any person or entity and that may be executed on behalf of or using a person's device without direct supervision.
14.2 An Agent may not access, use or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements in section 14.4 below. In addition, an Agent may not access, use or interact with the Services if we have requested the Agent to refrain from accessing, using or interacting with any service.
14.3 We may limit, including by technical measures, whether and how an Agent accesses, uses and interacts with the Services.
14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not conceal or obscure that access, use or interactions originate from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) filling in or bypassing CAPTCHAs or measures intended to distinguish computer use from humans; (iii) truthfully answer any questions or prompts intended to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid any measures intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time at our sole discretion and without prior notice, and you will remain liable for all amounts owed up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and other provisions which by their nature must remain in effect after termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. IN SOME JURISDICTIONS THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT PERMITTED, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND ARISING AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless sisproductions, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from all losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to third parties as a result of or arising from (1) your breach of these Terms of Service or the documents referenced herein, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim eligible for indemnification, provided that a failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced. We may arrange the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which may not be unreasonably withheld). You will cooperate in the defense of damage claims, including by providing relevant documents.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination not affecting the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where sisproductions is located. You and sisproductions consent to venue and personal jurisdiction in such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date stated in the notice. Your continued use of or access to the Services after changes to these Terms of Service are posted constitutes your acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service can be sent to us at sorryimsleepingsis@gmail.com.
Our contact details are below:
- Trade name: sis productions
- Email: support@sorryimsleeping.com
- Physical address: Onder de Boompjes 16, 1621 GG Hoorn, Netherlands
- VAT number: NL8677.52.087.B01
- Trade number: 96761172
